Man Theory London is committed to providing high-quality men grooming products that are completely organic and cruelty free. If for any reason you are not completely satisfied with your purchase, we offer a refund policy to make things right.
- Eligibility: To be eligible for a refund, the product must be returned within 14 days of purchase in its original condition and packaging, along with purchase receipt / invoice.
- Returns Process: If you wish to return a product, please contact our customer service team at firstname.lastname@example.org to initiate the return process. We will provide you with a returns authorization number and instructions on how to return the product.
- Refunds: Refunds will be processed within 2-3 working days of receipt of the returned product. Refunds will be credited back to the original method of payment.
- Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer service team immediately at email@example.com. We will arrange for a replacement product to be sent to you or provide a full refund, whichever you prefer.
- Shipping Costs: Shipping costs are non-refundable unless the product is damaged or defective.
- Return Address: Please return your items along with the despatch note to MAN THEORY LONDON, 116 STOCKINGSTONE ROAD, LUTON, LU2 7NH. If you haven’t kept your despatch note simply e-mail us at firstname.lastname@example.org to retrieve your order details